Privacy Policy

Last updated: October 17, 2026

FYNIGO PET ("FYNIGO", "we", "us") operates fynigo.com. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

  • Order and contact details: name, email, shipping address, phone number, and order history.
  • Payment details: processed by our payment providers. We do not store full card numbers.
  • Usage data: device, browser, IP address, pages viewed, and cookies that help the store work and improve.
  • Support messages: anything you send to service@fynigo.com.

How we use it

  • Process and ship orders, send tracking updates, and handle returns.
  • Provide customer support and respond to questions.
  • Improve our products, website, and marketing (including measuring which pages and ads work).
  • Prevent fraud and comply with legal obligations.

Who we share it with

We share information only with service providers that help us run the store: Shopify (hosting and checkout), payment processors, shipping and fulfillment partners, email and analytics providers, and fraud-prevention tools. We do not sell your personal information. We may disclose information if required by law.

Cookies

We use cookies and similar technologies to keep your cart working, remember preferences, measure traffic, and improve the shopping experience. You can block or delete cookies in your browser; some parts of the store may stop working.

Your choices

Depending on where you live, you may have the right to access, correct, delete, or port your personal information, or to opt out of certain marketing. Email service@fynigo.com and we will respond within a reasonable time. You can unsubscribe from marketing emails at any time using the link in the email.

Retention and transfers

We keep order and support records for as long as needed to fulfill orders, handle returns, and meet legal requirements. Our service providers may process data in countries other than yours, including the United States and China.

Children

Our store is not directed to children under 13, and we do not knowingly collect their personal information.

Contact

Questions? Email service@fynigo.com.